Shipping & Returns

Shipping

Orders before 12:00pm are dispatched the same working day and orders placed after 12:00pm are dispatched the next working day.

Orders placed over the weekend are dispatched on the following Monday.

Please remember delivery times are estimates and are not guaranteed.

Unfortunately we do not dispatch orders on bank holidays. Please note Saturday does not count as a working day.

Return/ Refund Policy

We have a no-quibble 60 day return / cancellation policy on all items.

Unwanted Items

If you change your mind or the item is not suitable, you are welcome to cancel the order and return it for a full refund or exchange (whichever YOU prefer) within 60 days from receipt. Our refund will cover the cost of the full original payment, including any original postage, but you are responsible for any return postage and packaging costs.

If you need to return an item, please contact us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

For All Returns

Please include a short note in all returns with the following information on:

1. Your name, address and telephone number so we can identify who the parcel is from.

2. The reason for the return. For example: Unwanted item, does not fit, faulty etc...

3. The action you wish us to take. For example: Full refund, replacement etc...

For our returns our return address is;

AB Tools
152 Stone Road
Hanford
Stoke-on-Trent
ST4 8NS
United Kingdom
(No Stock is kept at this address)